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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jose leonardo gutierrez coronilla

May 29, 2026

5  out of  5
rating by jose leonardo gutierrez coronilla
"Muy buena atención y hablan español"
We responded:
"Gracias por la resena! Siempre estamos encantados de ayudar con todas las necesidades de seguros. -Logan Blackford State Farm Austin, Tx "
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Bobbi Roseliep

May 21, 2026

5  out of  5
rating by Bobbi Roseliep
"Jerilyn, was very helpful and very sweet! Enjoyed the customer service. Helped me get the quote I needed, and could afford during a difficult time."
We responded:
"We are glad to hear you had such great service and were able to find an affordable quote for your insurance! Thank you for the kind words! -Logan Blackford State Farm Austin, Tx "
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Heather Cotter

May 15, 2026

5  out of  5
rating by Heather Cotter
"Jerilyn is amazing!! Outstanding customer service, enjoyed the experience of changing over my home and vehicle insurance when I usually abhor it. She made it incredibly easy, we received better coverage on both house and truck, the savings was a little over $1300 a year!! I called and talked to another employee and the gentleman was incredibly nice,.knew who I was and called me by name. It seems like everyone at the Logan Blackford office has a really good work ethic as well as superb customer relations, which is a breath of fresh air. Keep up the lovely way you all are going about it. Thank you for the smile this afternoon Jerilyn it was truly appreciated!!! Heather C. ( New customer)"
We responded:
"Your review means so much to us and we are so excited to have you as a customer! We always love being able to help customers try and save across auto insurance and home insurance. Thank you again so much for the review! -Logan Blackford State Farm Austin, Tx"
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Emmanuel Abeye

April 29, 2026

5  out of  5
rating by Emmanuel Abeye
"Ask for Raquel she was great and helped me get the best car insurance converage I was looking for"
We responded:
"We are so glad we were able to help you find the best car insurance coverage! Thank you so much for the kind words and review of all of our help with your insurance. -Logan Blackford State Farm Austin, Texas "
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David Rodriguez

April 24, 2026

5  out of  5
rating by David Rodriguez
"Amazing people, real Friendly and helpful. Will always recommend them"
We responded:
"We are so glad to be able to help with all insurance needs! Thank you for the 5 star review and glad Raquel was able to help you with your insurance! -Logan Blackford State Farm Austin, Texas"
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Noemy

April 23, 2026

5  out of  5
rating by Noemy
"I am very pleased with the Logan Blackford State Farm office. Specifically with Agent and office manager Erica Pina. She is incredibly responsive and always willing to help! She is fast but extensively thorough, knowledgeable and goes above and beyond every time I need a quote or have a question. I truly appreciate having such a dedicated professional assisting with my insurance needs."
We responded:
"We love to hear about the great service Erica helps provide! We are so glad to be able to help with all insurance needs, and we truly appreciate your kind words! -Logan Blackford State Farm -Austin, Texas"
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Anne Hudson Andrews

April 21, 2026

5  out of  5
rating by Anne Hudson Andrews
"Dariah Blake exceeded expectations when I was searching for new homeowners insurance. Really appreciate her attention to detail and promptness in responding. Thank you so much. After a lot of research, with multiple companies, State Farm had the best coverage for the best rate."
We responded:
"Thank you so much for the review! Great to hear you had a wonderful experience searching for Homeowners Insurance to find the best coverage for the best rate. Thank you! "
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Daniel O'Brien

April 21, 2026

5  out of  5
rating by Daniel O'Brien
"Jerilyn worked over several days with me to craft an auto policy bundled with condo homeowners insurance. I always felt that I was dealing with a real person, not a generic agent."
We responded:
"We are glad to hear Jerilyn did a great job not only helping with auto insurance but also helping with condo insurance! Thank you for the kind words and we are glad to have been able to help with all of your insurance needs. Thank you! -Logan Blackford State Farm Austin, Tx "
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jonathan leal

April 20, 2026

5  out of  5
rating by jonathan leal
"Jerilyn was very helpful 10/10 service."
We responded:
"Jerilyn always does a great job helping with all insurance service needs! Thank you for the kind review and we are glad to help provide a great experience when dealing with any insurance needs. -Logan Blackford State Farm Austin, Texas "
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Jessica “KikaLynn” Brantley

April 2, 2026

5  out of  5
rating by Jessica “KikaLynn” Brantley
"Was the best ever. Raquel Davila"
We responded:
"Raquel does an amazing job helping customer with all their insurance needs. We are happy to hear you had the best experience with our help with your insurance. Thank you! -Logan Blackford State Farm Austin, Tx "
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DOMINGA CARILLO

March 19, 2026

5  out of  5
rating by DOMINGA CARILLO
"This agency is a great place to get your insurance needs handled. All are so great to work with. Everyone is so helpful and whenever I call in no matter who I talk to they always go that extra step for me! Thank you Logan!"
We responded:
"We are so glad to be able to help with all your insurance needs here! We appreciate the kind works on our outstanding customer service! -Logan Blackford State Farm Austin, Texas "
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Hunter

March 9, 2026

5  out of  5
rating by Hunter
"Jerilyn rahn was my agent. She was fantastic. Got me a great rate compared to allstate. Answered all the questions I asked and was very patient, kind, understanding of my time"
We responded:
"Jerilyn does an awesome job helping customers find great rates on their insurance. We are so glad we were able to help you save. Thank you for the kind words! -Logan Blackford State Farm Austin, Tx"
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Ben Norton

March 9, 2026

5  out of  5
rating by Ben Norton
"Amazing team! Great agency!"
We responded:
"Thank you so much for the review! We are always glad to be able to help with any and all insurance needs! -Logan Blackford State Farm Austin, Texas "
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Nidia Thies

February 23, 2026

5  out of  5
rating by Nidia Thies
"Recently had a bad accident with the last TX ice storm. I ended up having to file two claims for my vehicle. Luckily, I had State Farm! They came through when I needed them and was reliable and very easy to contact with the process and through my repairs. They also connected me to Caliber collision who handled all my repairs. Overall, pretty smooth process. Plus, Jerilyn in the office always provides excellent customer service and support through the process! Thank you, State Farm."
We responded:
"Thank you so much for the kind words and we are glad to hear you had a great claims experience! Jerilyn does an amazing job taking care of customers with their insurance needs. Thank you again! -Logan Blackford State Farm Austin, Tx"
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jessica gomez

October 13, 2025

5  out of  5
rating by jessica gomez
"Came in needing a renters quote and Raquel was more than helpful! She helped me set it up and answered any questions I had!"
We responded:
"Thank you so much, we are glad Raquel was able to help you with your Renters insurance! -Logan Blackford State Farm Austin, Texas "
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Vanessa Derder

July 29, 2025

5  out of  5
rating by Vanessa Derder
"I’m so glad I switched to State Farm. I’m saving money and Erica has been so great to work with and she makes everything so easy! Thank you!"
We responded:
"Thank you very much for the kind words! Erica does an amazing job helping customers with their insurance needs while also helping to try and save. Thank you again! -Logan Blackford State Farm Austin, Tx "
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Douglas Raynor

June 25, 2025

5  out of  5
rating by Douglas Raynor
"Great rates and customer service."
We responded:
"Thank you very for the kind words! We are glad to be able to help with all insurance needs. -Logan Blackford State Farm Austin, Tx "
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Jose Calderin

June 13, 2025

5  out of  5
rating by Jose Calderin
"Raqueta me atendió y fue muy profesional. Me ayudo con una póliza de auto y la recomiendo para sus servicios."
We responded:
"Thank you for the kind words! Raquel is great at helping all customers with their insurance needs. -Logan Blackford State Farm Austin, Tx"
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Sam Duckett

May 16, 2025

5  out of  5
rating by Sam Duckett
"Raquel Davila was hugely helpful from the start. I called State Farm out of the blue, got her, and since we connected she’s been eager to find the right solution, amenable to adjustments and didn’t push back on additional requests like tight timelines that I was under with a new car purchase. The best part was her positivity and easy-going approach that helped what could have been a stressful process become an enjoyable and exciting one. Thank you!"
We responded:
"Thank you so much for the thoughtful review! We are thrilled to hear Raquel was able to make experience a smooth and positive one. Her commitment to finding the right insurance solutions and making the process enjoyable truly reflects kind of service we strive for. We appreciate you choosing our team here at Logan Blackford State Farm Austin, Texas!"
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Marcus Schultz

May 15, 2025

5  out of  5
rating by Marcus Schultz
"Mary Gomez helped me save money to get back on track for my Car and Home Insurance. Everyone go to Logan Blackford for the nicest agents in Austin TX!!"
We responded:
"We are very lucky to have Mary here helping customers with all their car and home insurance needs. Thank you so much for the kind words and highlighting a great member of our team! -Logan Blackford State Farm Austin, Tx "
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Sean Henderson

May 3, 2025

5  out of  5
rating by Sean Henderson
"Mary was kind, efficient, and helpful in getting me set up on a cheaper but equal auto insurance plan."
We responded:
"Thank you so much for the review! We are glad to hear Mary was able to help you with your auto insurance. Thank you again! -Logan Blackford State Farm Austin, Texas "
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valentin campos

May 2, 2025

5  out of  5
rating by valentin campos
"Raquel me ayudo a resolver un problema que tenia con mi aseguranza y si me lo resolvió es muy amable muchísimas gracias"
We responded:
"Nos alegra que Raquel haya podido ayudarle son su problema -Logan Blackford State Farm Austin, Tx"
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Karen Dawn of DawnWatch

April 8, 2025

5  out of  5
rating by Karen Dawn of DawnWatch
"I am under the care of Jerilyn Rahn at this agency and could not be happier. Rarely during my many years on this Earth have I received such warm, attentive, professional and speedy service - with prices better than I have found elsewhere. Perfectly pleased client here."
We responded:
"Thank you so much for the kind words on Jerilyn and the office. We are lucky to have Jerilyn here helping our customers with their insurance needs. Thank you again! -Logan Blackford State Farm Austin, Tx"
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Juan Carlos

March 16, 2025

5  out of  5
rating by Juan Carlos
"Cotize con Raquel para obtener mi seguro y fue muy amable, atenta y paciente con todas mis preguntas."
We responded:
"Gracias por dejarnos ayudarle con su cotizacion. Raquel have un esfuerzo y trabajo en ayudarle con todas sus expectativas! -Logan Blackford State Farm Austin, Tx"
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Quintessa Lewis

March 13, 2025

5  out of  5
rating by Quintessa Lewis
"I've been with State Farm for 10years now I love the service that I recieve,not only are they accommodating in good service but also they are very caring, friendly,helpful and kind.they will help to make sure they can help you in finding what you need in auto insurance, home insurance, life insurance and so on ,for the 10yrs I've been with them it's like having a second family I get happy birthday messages, cards and emails honestly I have friends and family who don't do so well with that. moving forward I feel that the prices for my insurance needs work well for me and my family and would recommend anyone who is searching for insurance to give statefarm a try. And also be mindful taking someone else's word or opinion anytime on a negative review could not cost you, and it can cause you to definitely miss out on good things in life. Positive always is a good vibe ,and my vibe I get from every representative at state farm says everyone is welcome and we're here to help. I hope this review blesses someone in their insurance search."
We responded:
"Thank you for your kind words and for being a valued State Farm customer for 10 years! We’re so grateful for the trust you’ve placed in us with your auto, home, and life insurance needs. Providing caring, friendly, and reliable service is always our goal, and it means so much to hear that you feel like part of our State Farm family. Your positivity and support truly make a difference, and we appreciate you sharing your experience with others. If there’s ever anything we can do for you, we’re always here to help! -Logan Blackford State Farm Austin, Texas"