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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maria Trejo

Maria Trejo

November 15, 2024

5  out of  5
rating by Maria Trejo
"Llamé buscando seguro para mi carro y la señorita Raquel me ayudó, muy amable. Mil gracias a Raquel. ☺️"
We responded:
"Yaassss “¡Gracias por su comentario! Estamos feliz que Raquel le ayudó con lo que necesito.”"
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Jesus Villasenor

November 15, 2024

5  out of  5
rating by Jesus Villasenor
"Raquel helped me out today getting me a great policy! Highly recommend her!!!"
We responded:
"Thank you so much for the review! Raquel does a great job helping with all insurance policies! -Logan Blackford State Farm Austin, Texas "
Profile photo of Jael Prado

Jael Prado

November 15, 2024

5  out of  5
rating by Jael Prado
"Raquel helped me set up a life policy that was perfect for my budget and family needs. She was amazing and best customer service I’ve ever had!! Highly recommend her!!!!"
We responded:
"Raquel does an amazing job helping customers with their life insurance needs. We are so glad she was able to help you get the best life insurance plan for you and your family! -Logan Blackford State Farm Austin, Texas "
Profile photo of Yazbelle Figueroa

Yazbelle Figueroa

November 15, 2024

5  out of  5
rating by Yazbelle Figueroa
"I was unsure what insurance would fit me best and I had so many questions. Raquel was very helpful, she was so sweet and patient with me! I really appreciate the kindness and for answering all my questions."
We responded:
"Thank you so much for the kind words! Raquel does a great job helping all customer with their insurance and we are happy you were able to spotlight that. -Logan Blackford State Farm Austin, Tx "
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Michael Tabie

October 11, 2024

5  out of  5
rating by Michael Tabie
"I worked with Nick after buying a new home. He was incredibly helpful and professional. Nick walked me through the entire policy and helped me understand everything so we could decide what was best for us. Nick also helped me sort out additional discounts on our premium once our roof was installed."
We responded:
"Thank you so much for the review! We are happy to have Nick here helping customers with their insurance policies and finding discounts. -Logan Blackford State Farm Austin, Texas "
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Nicole Parish

October 3, 2024

5  out of  5
rating by Nicole Parish
"Mary Gomez was incredibly helpful to work with. I needed to make a lot of changes to my policy. Mary took care of all the details with ease. She asked all the right questions which took me in a different direction than I originally planned. I thought I wanted one thing but when she started asking me things, I realize I wanted something different and she help me get there. She also mentioned I could make changes on my renters insurance. I had totally forgot my had renters insurance! Once again, Mary walk me through the process of making the changes. All with a very kind tone of voice and in a relaxed and gentle manner. As a sidenote, I happened to be outside of a building on the side of a very, very busy and loud street. She had to keep requesting for me to repeat something because she couldn’t hear it over the traffic noises on my end. I was impressed her tone of voice stayed so courteous through the process. Overall, I came out of the experience receiving more than what I have thought I wanted when I went into it Thank you, Mary!"
We responded:
"Thank you so much for this review! We are so glad to have Mary here helping customers with all of their insurance needs. We appreciate you! -Logan Blackford State Farm Austin, Tx "
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Jeff Fritzer

September 10, 2024

5  out of  5
rating by Jeff Fritzer
"Logan has been magnificent in finding me the lowest rate for the best coverage possible!"
We responded:
"Thank you very much for the kind words! We are glad to have you as a customer and will continue to help with all of your insurance needs. -Logan Blackford State Farm Austin, Texas "
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paulo cunha

September 10, 2024

5  out of  5
rating by paulo cunha
"Best cheap car insurance"
We responded:
"Thank you so much for the review! We are glad to be able to help with your car insurance. -Logan Blackford State Farm Austin, Texas "
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Lev Volkovich

August 28, 2024

5  out of  5
rating by Lev Volkovich
"I'd leave more stars if possible. Great service and responsiveness! Erica is #1, helped me find a great rate and suitable coverage."
We responded:
"Thank you so much for the review! We are lucky to have Erica here with us and being able to help you find a great insurance rate. -Logan Blackford State Farm Austin, Texas "
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Omar Herrera

August 22, 2024

5  out of  5
rating by Omar Herrera
"Mary Gomez was patient, very knowledgeable and quick throughout the whole process would recommend."
We responded:
"Thank you so much for the kind words! We are so glad we could help you with your insurance needs. -Logan Balckford State Farm Austin Texas "
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Jeff Johnson

June 19, 2024

5  out of  5
rating by Jeff Johnson
"I just called the Blackford Agency and spoke with Nick. He was very helpful with the information I needed and in a timely manner. Thank you Nick!"
We responded:
"Thank you so much for the review! We are lucky to have Nick here to help with any insurance needs and other questions. -Logan Blackford State Farm Insurance Austin, Tx "
Profile photo of Farid Jafri

Farid Jafri

June 13, 2024

1  out of  5
rating by Farid Jafri
"Called them to get a new renter’s insurance today. Told them my existing one was with another agent which was supposed to be cancelled 3 months ago and the backdated cancellation was in progress. So I didn’t want to touch that. They said “I got you” twice, took my information, and said they would call me back in a few minutes. Next thing I know the agent with whom the cancellation was in flight gives me a call to confirm my cancellation and asks me if I need another renters insurance. Logan’s office never calls me back. Understandable that these agents usually know each other so they communicate but this whole thing felt extremely toxic. It felt like I had no privacy or the freedom to take my business elsewhere."
We responded:
"Sorry for any confusion! Anytime someone is with another local agency we have a protocol to reach out to that other office as a transfer would be initiated from their end and we want to respect all local agencies by not seeming like we are trying to take their customers without them having a chance to talk with the customer or know what is going on. If you still need assistance please reach out and I will personally help you. Thank you! -Logan"
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Cynthia Garcia

March 20, 2024

5  out of  5
rating by Cynthia Garcia
"My mom bought a new car and needed insurance fast! My mom says Erica Guerra Pina was the best representative she could have hoped for! She was not only kind, but very patient when helping my mom understand her benefits and what they would cover. I automatically love anyone who is nice to my mama Erica is a 10/10 in my book♥️"
We responded:
"Thank you so much for the review! Erica is amazing helping our customers and glad to hear your mom had a great experience. -Logan Blackford State Farm Austin, Tx"
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Ahmadyar Hotak

February 22, 2024

1  out of  5
rating by Ahmadyar Hotak
"Logan Blackford. State Farm. Is the worst company. Special those people. Who working inside the office. Makes changing. Looks like racist. I,am hoping the headquarter. Starting investigation . Their employees only the in charges. Dudes. Please do not go to them. They’re not Honestly with customers. Looks like they take extra money. Like stealing. Also at the End of contract they will tell you we are not able to renew your contract again. Bad experience from State Farm do not waste time."
We responded:
"I am sorry to hear your frustrations about the decision from corporate. Our office will continue to be here to try and help you anytime you need and as we discussed on the phone we look forward to trying to help you in the future! Thank you! -Logan Blackford State Farm "
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Carlos Martinez

January 17, 2024

5  out of  5
rating by Carlos Martinez
"Thanks to Dylan, I was able to receive help with my life insurance needs."
We responded:
"We are glad that Dylan was able to help you with your life insurance needs! -Logan Blackford State Farm Austin, Tx "
Profile photo of Joe Currivan

Joe Currivan

January 15, 2024

5  out of  5
rating by Joe Currivan
"I've been a customer of this State Farm agency office since 2007, and while I have always appreciated this location's great service, it has stepped up to 11 with the recent leadership of Logan Blackford. Logan has been a stellar, reliable, and customer-focused agent. He has been consistently objective, speedy, and caring with any guidance or information he provides. Agents like Logan make the sometimes difficult relationship with an insurance company actually pleasant!"
We responded:
"Thank you so much for the kind words! We are happy to have you as one of our customers and will continue to be here to help with any insurance needs! -Logan Blackford State Farm Austin, Tx"
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Gerald Davey

January 8, 2024

4  out of  5
rating by Gerald Davey
"Excellent service, understandably awfully busy on Saturday! Thanks!!!"
We responded:
"Thank you for the review, but we are not open on Saturdays in case you meant to leave this for another business. Thank you! "
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Eugenia Reyna

December 13, 2023

5  out of  5
rating by Eugenia Reyna
"It was wonderful I got my quote awhile back and called her today to get insurance set up!! and loved the how helpful agent was her name is @Erica G Pina. I had a a lot of questions and she answered all of them with no problem! Super helpful and really nice she was very clear with her words and understanding definitely a keeper as an agent 10/10 recommend"
We responded:
"Glad to hear Erica made it so easy to get your insurance quotes! We are happy to have you as a customer. Thank you! -Logan Blackford State Farm Austin, Texas"
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Jack Darby

December 7, 2023

5  out of  5
rating by Jack Darby
"I had to make changes in my coverage several times in a matter of days. Dylan was so efficient at navigating my changes and he stayed upbeat in the process."
We responded:
"We are very lucky to have Dylan here to help with any insurance changes. Thank you for the kind words! -Logan Blackford State Farm Austin, TX "
Profile photo of Alberto Hernandez Diaz

Alberto Hernandez Diaz

October 19, 2023

5  out of  5
rating by Alberto Hernandez Diaz
"La señorita Raquel Dávila es una gran profesional y muy amable, siempre que la necesito súper amable y muy educada, recomiendo a cualquier persona que se comunique con ella si necesita una cotización o ayuda o información, muchas gracias a la señorita Raquel Dávila por su ayuda"
We responded:
"Muchísimas gracias por sus comentarios. Estamos muy agradecidos de tener a Raquel como parte del equipo y feliz que le pudo ayudar con sus necesidades de seguro!"
Profile photo of kateryn Hernandez

kateryn Hernandez

October 13, 2023

5  out of  5
rating by kateryn Hernandez
"Son bien atentos siempre tratan de ayudarnos en especial Raquel Dávila es muy amable explica todo perfecto para que podamos entender y importante habla español por si hay alguna persona que no hable inglés 🥰"
We responded:
"Gracias por sus lindas palabras! Estamos afortunados de tener a Raquel aqui en la oficina y feliz que pudo ayudarle a usted y a todos nuestros clientes que hablan espanol con sus necesidades de seguros"
Profile photo of ASDANY MARTÍNEZ

ASDANY MARTÍNEZ

October 13, 2023

5  out of  5
rating by ASDANY MARTÍNEZ
"La compañía Star Farm ⭐️⭐️⭐️⭐️⭐️ Muy buen servicio de parte de Raquel y todos sus trabajadores."
We responded:
"Me da gusto que Raquel lo atendió con mucha atención. Muchas gracias por sus palabras!"
Profile photo of Moises Zapata-Torres

Moises Zapata-Torres

October 3, 2023

5  out of  5
rating by Moises Zapata-Torres
"Dylan had awesome customer service! Would recommend to anyone looking for the best insurance"
We responded:
"Thank you so much for the kind words about Dylan! We are glad to hear that he helped you get the best insurance. "
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Sophia Onat

September 29, 2023

5  out of  5
rating by Sophia Onat
"I had an amazing experience with Raquel. She was extremely helpful with my whole process & made everything stress free! I would recommend Raquel again."
We responded:
"Thank you so much for the kind words! We are lucky to have Raquel here and glad that she was able to get you all setup with your insurance!"
Profile photo of Daniel Coy

Daniel Coy

September 28, 2023

5  out of  5
rating by Daniel Coy
"Mary Alice is always helpful and is very knowledgeable. She is always honest and upfront about coverage, cost and even ways to save me money."
We responded:
"We are glad to hear Mary Alice did a great job helping you with your insurance! Thank you for the kind words. "