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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sophia Onat

September 29, 2023

5  out of  5 rating by Sophia Onat
"I had an amazing experience with Raquel. She was extremely helpful with my whole process & made everything stress free! I would recommend Raquel again."

Daniel Coy

September 28, 2023

5  out of  5 rating by Daniel Coy
"Mary Alice is always helpful and is very knowledgeable. She is always honest and upfront about coverage, cost and even ways to save me money."


August 31, 2023

1  out of  5 rating by HAIDAR AL GBURI
"State Farm was good only in 1 year we got in - now been charging the price all the way higher and keep tell me about the system I drive a car not that sport or luxury and went up all the way for no reason also got family in plan and has normal cars and charging us 700$ in month ( why - how ) I feel they just been not good insurance anymore and no help just talk and none happen"

daniela botello

August 8, 2023

5  out of  5 rating by daniela botello
"Erica was such a huge help in answering my questions and getting me set up for my own insurance! She even helped my mom to move her insurance to state farm with an even better rate!"

emely gonzalez

July 28, 2023

5  out of  5 rating by emely gonzalez
"I spoke with Mary and she was very kind patient and helpful. She made sure I understood everything we had mentioned and got back to me within a timely manner. I felt comfortable speaking with her and would recommend."

Wanda Scruggs

July 24, 2023

5  out of  5 rating by Wanda Scruggs
"I received the help I needed even though I was out of town and he wasn't my agent! I really appreciate the help I received: quick, very kind and professional; very willing to help!"

Melanie Wakefield

July 19, 2023

5  out of  5 rating by Melanie Wakefield
"Jerilyn in Logan's office is wonderful! So efficient and super helpful with transitioning policies from out of state! Definitely a rockstar in service!"

Anthony hand

July 10, 2023

5  out of  5 rating by Anthony hand
"Great experience! Mary was very polite, she helped me with everystep. Definitely the people to talk to for insurance."

jose gonzalez

July 7, 2023

5  out of  5 rating by jose gonzalez
"Erica was great. Patient and informative."

Angela Chang

June 22, 2023

5  out of  5 rating by Angela Chang
"I just moved to Austin and was only looking for renters insurance but Raquel suggested I add my car insurance to see if I could save money. Turns out I was paying $50 more at my old place.. I’m very happy I made the switch"

Javi Pena

June 22, 2023

5  out of  5 rating by Javi Pena
"I’ve been with State Farm for about 5 months and never thought about life insurance until Raquel brought up the consequences of not being prepared for what will happen if something happened to me. I thought life insurance was something only for rich folk but it was actually something I could budget. As a dad I’m glad Raquel helped me set up my policy to make sure my kids and husband would be taken care of."

amber redman

June 22, 2023

5  out of  5 rating by amber redman
"Raquel is always so helpful with any questions i need about my account ! She helped me get a quote for my car and renters insurance and was able to help me get a rate that i could afford. I used to have Farmers and they raised my rate by $100 . I was so thankful for Raquel’s help . I was almost considering going without insurance until i found State Farm"

Peter Sawyer

June 8, 2023

5  out of  5 rating by Peter Sawyer
"Knowledgable, courteous, represents an outstanding insurance company."

Kelly Henry

May 2, 2023

5  out of  5 rating by Kelly Henry
"This Agent and his team, especially Nick Coon remarkable! I have been in the claims industry for 22 years, trust me when I say this is the Agent you want working for you."

Alma Adame

April 28, 2023

5  out of  5 rating by Alma Adame
"Great prices at State Farm! But nothing compared to their awesome costumer service!!! Thank you Erica!! 🥂 to savings"

Brittany Gonzales

April 28, 2023

5  out of  5 rating by Brittany Gonzales
"Really had the pleasure of working with Erica, she is very informative, patient, kind, and goes above and beyond."

Raquel Davila

April 28, 2023

5  out of  5 rating by Raquel Davila
"(Translated by Google) I am very happy with this office, I needed someone who speaks Spanish and the girl who helped me was very kind. They helped me with my auto and home insurance. I never thought about life insurance but they taught me the importance of having it and by having the 3 policies I am still saving money every month. I highly recommend them! (Original) estoy bien contenta con esta oficina, necesitaba alguien que habla español y la muchacha que me ayudó era muy amable. me ayudaron con mi seguro de auto y casa. Nunca pensé en seguro de vida pero me enseñaron la importancia de tenerlo y por tener las 3 pólizas todavía estoy ahorrando dinero al mes . Los recomiendo mucho !"

Miguel Guerrero

March 7, 2023

5  out of  5 rating by Miguel Guerrero
"Five stars! I strongly endorse him as one of the top insurance agents in Austin. Dylan's dedication to his clients is unparalleled, and he consistently goes above and beyond to ensure their satisfaction. He is always readily able to answer any questions and provide assistance. If you're in search of an exceptional insurance agent, Dylan is your go-to guy! The entire team at the Logan Blackford Agency is deserving of my highest recommendation!"

Roger Freeman

February 22, 2023

5  out of  5 rating by Roger Freeman
"Dylan was very professional but also down to earth. He answered all my questions and was very informative. But not only was I provided professionalism but also human compassion and respect as an individual. But here was the deciding factor in switching to state farm. They saved me over 30% THIS YEAR ALONE BY SWITCHING FROM MY OLD INSURANCE COMPANY I WAS WITH FOR OVER 3 YEARS . I am very excited to save over 900 this year alone by switching"

Tony Reyes

January 25, 2023

5  out of  5 rating by Tony Reyes
"Spoke to Dylan great customer service, explained all coverages and found what’s best for me."

yuliana marron

December 15, 2022

5  out of  5 rating by yuliana marron
"Logan and his team were super helpful when I was in a pinch. They came through when I needed it most. Call them for help with your insurance!"

Tom Pelham

November 7, 2022

5  out of  5 rating by Tom Pelham
"Recently worked with Logan regarding a customer moving to Michigan. He was very responsive and made the process easy for the customer!"

Carlos Trejo

November 4, 2022

5  out of  5 rating by Carlos Trejo
"Great Agency! Fast, responsive, and most importantly, helpful! Thank you Logan!"


October 18, 2022

1  out of  5 rating by K B
"Would not recommend"

Lisbett Cortés Pulido

September 15, 2022

5  out of  5 rating by Lisbett Cortés Pulido
"(Translated by Google) I have been insuring my home and car with Statefarm for years and the service I have received is second to none. Sofía Soto is my agent and I have never had a complaint, she is always willing, super friendly, at any time I call her she always helps me. I am really happy with the service I have received (Original) Llevo años con Statefarm asegurando mi casa y auto, y el servicio que he recibido es de primera. Sofía Soto es mi agente y jamás he tenido 1 queja, siempre dispuesta, súper amable, a cualquier hora que la llame siempre me ayuda. Estoy realmente feliz con el servicio que he recibido"